Privacy Policy
1. Introduction
At Gourmet Sauvage Inc., d/b/a Gourmet Sauvage (“we”, “our”, “us” or the “Company”), we highly value your privacy and the protection of your data. This privacy policy (the “Policy”) describes our privacy practices for the activities detailed below. In accordance with your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data (“Personal Data”) refers to any information that, alone or in combination with other available information, can identify an individual.
The office locations where Gourmet Sauvage Inc. can be found https://gourmetsauvage.ca/
We are committed to protecting your privacy in accordance with the highest level of applicable regulations. As such, we follow the obligations provided for by the regulations below:
The Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and applicable provincial legislation
Quebec Law 25
Scope
This Policy applies to the websites, domains, applications, services, and products of Gourmet Sauvage Inc.
This policy does not apply to applications, websites, products, services, or third-party platforms that may be accessed through links (non-Gourmet Sauvage Inc.) that we may provide to you. These sites are owned and operated independently of us, and they have their own separate privacy and data collection practices. Any Personal Data you provide to these sites will be governed by the third party’s own privacy policy. We cannot accept responsibility for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of these sites.
Processing Activities
This Policy applies when you interact with us by performing any of the following actions:
Using our application and services as an authorized user
Visiting any of our websites that reference this privacy statement
Receiving any communication from us, including newsletters, emails, calls, or texts/SMS
This privacy policy was generated by Enzuzo
2. Personal Data We Collect
What Personal Data We Collect
When you make a purchase, or attempt to make a purchase, we collect the following types of Personal Data:
This includes:
Account information such as your name, email address, and password
Payment information such as your billing address, phone number, credit card, debit card, or any other payment method
Financial information, including credit card numbers
Purchase information, including whether they are customized or unique
Mobile device-specific identifiers such as brand and model, IMEI, and phone number
Location data
When using our products and/or features, we collect the following types of Personal Data:
Account information such as your name, email address, and password
Payment information such as your billing address, phone number, credit card, debit card, or any other payment method
Financial information, including credit card numbers
Purchase information, including whether they are customized or unique
Mobile device-specific identifiers such as brand and model, IMEI, and phone number
Location data
How We Collect Your Personal Data
We collect Personal Data from the following sources:
From you. You may provide us with your Account Information, Payment Information, Financial Information, Demographic Data, Purchase Information, Content, Feedback, Product Information by completing forms, using our products or services, entering information online, or communicating with us by mail, phone, email, or otherwise. This includes Personal Data that you provide, for example, when you:
Create an account or purchase products on our website;
Use our products or services;
Create content through our products or services;
Express an interest in our products or services;
Download software and/or our mobile application;
Subscribe to our newsletter;
Complete a voluntary market survey;
Contact us for an inquiry or to report a problem (by phone, email, social network, or messaging service);
When you connect to our website via social media;
Automated technologies or interactions: When you interact with our website, we may automatically collect the following types of data (all described above): Device Data about your equipment, Usage Data about your browsing actions and habits, and Contact Data when tasks performed via our website remain unfinished, such as incomplete orders or abandoned carts. We collect these data using cookies, server logs, and other similar technologies. Please see our cookies section (below) for more details.
Third parties: We may receive Personal Data about you from various third parties, including:
Account and payment information from another person when purchasing a gift for you on our website;
Device and usage data from third parties, including analytics providers such as Google;
Account Information and Payment Data from social media platforms when you connect to our website using these social media platforms;
The content of communications services, including email providers and social media, when you give us permission to access your data on these third-party services or networks;
Account Information, Payment Data, and Financial Data from third parties, including organizations (such as law enforcement agencies), associations and groups, which share data for the purposes of fraud prevention and detection and credit risk reduction; and
Account Information, Payment Data, and Financial Data from technical, payment, and shipping service providers.
If you provide us or our service providers with Personal Data relating to another person, you represent that you have the authority to do so and acknowledge that they will be used in accordance with this Policy. If you believe that your Personal Data has been provided to us inappropriately, or to otherwise exercise your rights regarding your Personal Data, please contact us using the information provided in the “Contact Us” section below.
Device and Usage Data
When you visit a Gourmet Sauvage inc. website, we automatically collect and store information about your visit using browser cookies (files we send to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is sent. The help function of most browsers will provide information on how to accept cookies, disable cookies, or alert you to new cookies. If you do not accept cookies, you may not be able to use some features of our Service, and we recommend leaving them turned on.
We also process information when you use our services and products. This information may include:
Device ID
Login information
IP address
Timestamps
Authentication records
Location information
The individual products you view
Web terms or searches that led you to the site
Time zone
Data We Collect from Third Parties
We may receive your Personal Data from third parties such as companies subscribing to Gourmet Sauvage inc. services, partners, and other sources. This Personal Data is not collected by us but by a third party and is subject to the separate privacy and data collection policies of the third party concerned. We have no control or influence over how your Personal Data is processed by third parties. As always, you have the right to review and correct this information. If you have questions, you should first contact the relevant third party to gain more information about your Personal Data. If this third party doesn’t respond to your rights, you can contact the data protection officer at Gourmet Sauvage inc. (contact details below).
Our websites and services may contain links to other websites, applications, and services operated by third parties. The information practices of these other services, or social networks hosting our branded social media pages, are governed by the third parties’ privacy statements, which you should review to better understand these third parties’ privacy practices.
Purpose and Legal Basis for Processing Your Personal Data
We collect and use your Personal Data with your consent to provide, maintain, and improve our products and services and understand how to make improvements.
These purposes include:
To deliver your product or service
To fulfill orders, including electronic and non-electronic shipments
Building a safe and secure environment
To verify or authenticate your identity; and
Investigate and prevent security incidents such as breaches, attacks, and hacks
Provide, develop, and improve our products and services
Deliver, maintain, debug and enhance our products and services.
It allows you to access Gourmet Sauvage Inc. services and create accounts.
Organize and provide advertising and marketing
Send you newsletters and other marketing communications about current and future products, programs and services, events, contests, surveys, and promotions that we organize or host on our behalf; and
Organize events or register participants and schedule meetings for events.
For research and development
To communicate with you about Products and Services
When we process your Personal Data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you and to protect our business, such as protecting against fraud. Consent will be required to initiate services with you. New consent will be required if changes are made to the type of data collected. As part of our contract, if you do not consent, some services may not be available to you.
Third-party Tools
We use these third-party tools to store your information:
Keap
International Data Transfer and Storage
Where possible, we store and process data on servers located in the general geographic region where you reside (note: this may not be in the country where you reside). Your Personal Data may also be transferred and stored on servers residing outside your state, province, country, or other governmental jurisdiction where data laws may differ from those in your jurisdiction. We will take appropriate measures to ensure that your Personal Data is treated securely and in accordance with this Policy and applicable data protection legislation. More information on these clauses can be found here: https://eur-lex.europa.eu/legal-content/fr/TXT/?uri=CELEX%3A32021D0914
Sharing and Disclosure
We will only share your Personal Data with third parties as described in this policy or defined at the time of the personal data collection.
We also use Google Analytics to help us understand how our customers use the site. Learn more about how Google uses your Personal Data here: https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=en
We may also use your Personal Data to provide you with targeted marketing through advertisements or communications (such as newsletters).
For more information on how targeted advertising works, you can visit the educational page of the Network Advertising Initiative (“NAI”) at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Furthermore, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
Legal Requirement
We may use or disclose your Personal Data to comply with a legal obligation, in response to a request from a public or governmental authority, or in connection with a judicial or court procedure, to prevent any loss of life or injury, or to protect our rights or property. Where possible and practical, we will inform you in advance of this disclosure.
Service Providers and Other Third Parties
We may use a third-party service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services. We may share your Personal Data with marketing agencies, database services providers, backup and disaster recovery services providers, email services providers, and others, but only to maintain and improve our products and services. For more information about the recipients of your Personal Data, please contact us using the
“Contact Us” section details below.
3. Cookies
What are cookies?
A cookie is a small file containing information that your browser stores on your device. The information in this file is typically shared with the site owner as well as potential partners and third parties associated with this business. The collection of this information may be used in connection with site operation and/or to improve your experience.
How we use cookies
To provide you with the best possible experience, we use the following types of cookies:
Strictly necessary. As a web application, we need certain cookies necessary to operate our service.
Preference.
We use preference cookies to help us remember how you like to use our service.
Some cookies are used to personalize content and provide you with a tailored experience. For example, location may be used to offer services and offers in your area.
Analytics. We collect analytical data on the types of users who visit our site to improve our service and product.
Marketing. We share cookies with advertisers and/or third-party partners to provide you with a personalized marketing experience.
4. Retention and Deletion
We will only retain your Personal Data for as long as necessary to fulfill the purpose for which it was collected and as required by applicable law. When we no longer need Personal Data, we will delete it from our systems and/or take steps to anonymize it.
5. Merger or Acquisition
If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will notify you before your Personal Information is transferred and becomes subject to a different privacy policy. Under certain circumstances, we may be required to disclose your Personal Information if required by law or in response to valid requests from public authorities (e.g., a court or government agency).
6. How We Ensure the Security of Your Data
We have implemented appropriate organizational and security measures designed to protect your Personal Data against accidental loss, unauthorized use or access, modification, or disclosure.
The communication between your browser and our website uses a secure encrypted connection where your Personal Data is involved.
We require any third party we contract with to process your Personal Data on our behalf to have security measures in place to protect your data and to treat these data in accordance with the law.
In the unfortunate event of a data breach, we will inform you and any applicable regulatory body where we are legally required to do so.
7. Children’s Privacy
We do not knowingly collect Personal Data from children under 18 years old
8. Your Rights Regarding Your Personal Data
Depending on your geographic location and citizenship, your rights are subject to local data privacy regulations. These rights may include:
Right of Access (PIPEDA, Article 15 of the GDPR, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)
You have the right to know if we process your Personal Data and to request a copy of the Personal Data we process about you.
Right to Rectification (PIPEDA, Article 16 of the GDPR, CPRA, CPA, VCDPA, CTDPA, LGPD, POPIA)
You have the right to have incomplete or inaccurate Personal Data that we process about you rectified.
Right to Portability (PIPEDA, GDPR Article 20, LGPD)
You have the right to obtain Personal Data we hold about you, in a structured electronic format, and to transmit this Personal Data to another data controller, where (a) it concerns Personal Data that you have provided to us, and (b) if we process this data on the basis of your consent or to perform a contract with you or the subscriber third party.
Withdrawal of Consent
If you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge, for example, if you wish to opt-out of marketing messages you receive from us. If you would like to withdraw your consent, please contact us using the information at the bottom of this page.
How to Exercise Your Rights
You can make a request to exercise any of these rights concerning your Personal Data by sending the request to our privacy team using the form below.
For your privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.
9. Changes
We may modify this Policy at any time. If we make changes to this policy, we will post an updated version of this policy on this website. When you use our services, you will be asked to review and agree to our Privacy Policy. In this way, we can record your acceptance and notify you of any future changes to this Policy.
10. Contact Us
To request a copy of your information, unsubscribe from our email list, request deletion of your data, or ask any privacy-related questions, we have in place a simple process:
To contact us, please email [email protected]
Write to us at:
Data Protection Officer of Gourmet Sauvage
743 rue de la Pisciculture, Mont-Blanc, QC, 0T2G0
Last updated: 11/19/2024